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Job Title: Client Service Rep

We are a growing company with a positive future ahead. We are passionate about what we do, and we expect you to be as well. We do it with enthusiasm and a dedication to having fun while we work so we expect you to do the same.

Responsibilites:
  • To provide excellent Customer Service.
  • To recover funds on past due accounts.
  • To resolve customer disputes/complaints
  • To take phone calls and forward to related Sales Rep's phone.
  • To manage office seminars/functions withing GTA area.
  • To add new customers data in our CMR system.
  • To participate actively in industrail trade show with our team
Qualifications
  • Excellent communication and interpersonal skills
  • Strong negotiation skills
  • Customer focus for both internal and external customers
  • Responsive and easily adapts to change
  • PC literate (MS Office must)
  • Excellent time management and organizational skills
  • Team player who is goal oriented, objective driven and comfortable working in a fast-paced environment
  • Previous collection or customer service experience in a call centre setting is plus.
  • **Positive Attitude, Sense of Humor and Desire to Learn** .

How to apply:

  • Please send your resume to Careers@AutomationMedia.com for consideration againt the position of Client Service Rep.
  • IMPORTANT: Please quote the "Ref. No. AM-HR3004" on the email subject line.
    (Note: Without above ref. no. your email may be automatically rejected by our online system due to spam protection).
While we thank everyone for their interest in Automation Media Inc., only those being considered for a position will be contacted.


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